Privacy Policy

Overview

Mold Inspector Fort Myers ("we," "us," or "our") operates the website moldinspectorfortmyers.com. This Privacy Policy explains what personal information we collect, how we use it, and your rights with respect to that information.

We are a licensed independent mold assessment firm operating under Florida License #MRSA4534. We take the privacy of our clients and website visitors seriously. We do not sell personal information, and we collect only what is necessary to respond to your inquiry and deliver our services.

Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit our website.

Contact Form Submissions

When you submit a quote request or contact form on this website, your submission is delivered to our team at info@moldinspectorfortmyers.com via our messaging platform (GoDaddy Airo Inbox). Submissions are stored securely and are accessible only to authorized staff.

We use the information in your submission exclusively to:

• Respond to your inquiry by phone or email
• Schedule and confirm a mold inspection appointment
• Deliver your inspection report and laboratory results
• Follow up on open service requests

We do not use contact form submissions for marketing, advertising, or any purpose unrelated to your service request. You will not be added to a mailing list without your explicit consent.

Google Reviews Integration

This website may display customer reviews sourced from our Google Business Profile. These reviews are publicly available on Google and are displayed here for informational purposes. We do not collect, store, or process any personal data from Google reviewers beyond what Google makes publicly available through its Business Profile API.

When you visit a page on this site that displays Google Reviews content, Google may set cookies or collect data in accordance with Google's Privacy Policy. We do not control Google's data practices.

If you submitted a Google review and wish to have it removed from display on this site, please contact us at info@moldinspectorfortmyers.com. Note that removal from Google itself must be requested directly through your Google account.

Cookies & Analytics

This website uses cookies — small text files stored on your device — to improve functionality and understand how visitors use the site. We use the following categories of cookies:

You may disable cookies in your browser settings at any time. Disabling essential cookies may affect form functionality. Analytics cookies are non-essential and can be blocked without affecting your ability to use the site.

How We Use Your Data

We use the information we collect for the following purposes:

• Service delivery — scheduling inspections, delivering reports, and following up on open requests
• Communication — responding to your inquiry by phone or email
• Site improvement — understanding how visitors use the site so we can improve content and navigation
• Legal compliance — maintaining records as required by Florida law and professional licensing regulations

We do not use your data for targeted advertising, behavioral profiling, or any automated decision-making that produces legal or similarly significant effects.

Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers — third-party platforms that help us operate the website and deliver services (e.g., our messaging platform, email delivery, and laboratory partners). These providers are contractually prohibited from using your data for any purpose other than providing services to us.
• Legal requirements — if required by law, subpoena, court order, or to protect the rights, property, or safety of our business, clients, or the public.
• Business transfer — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Data Retention

We retain contact form submissions and client records for a minimum of five (5) years following the date of service, consistent with Florida professional licensing requirements for mold assessors under Chapter 468, Part XVI, Florida Statutes.

Analytics data collected through Google Analytics is retained in accordance with Google's data retention settings, which we have configured to 14 months. You may request deletion of your personal data at any time by contacting us (see below).

Florida Privacy Rights

Florida residents have rights under the Florida Digital Bill of Rights (FDBR), which took effect July 1, 2024, and other applicable Florida privacy statutes. As a small business that does not meet the FDBR's revenue and data-processing thresholds, we are not currently subject to its full requirements — however, we voluntarily honor the following rights for all users:

• Right to know — you may request a summary of the personal information we hold about you
• Right to correct — you may request correction of inaccurate personal information
• Right to delete — you may request deletion of your personal information, subject to our legal retention obligations
• Right to opt out — you may opt out of any analytics tracking by disabling cookies in your browser

To exercise any of these rights, contact us at info@moldinspectorfortmyers.com. We will respond within 30 days.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS (TLS encryption) and form submissions are transmitted securely.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us and we will promptly delete it.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after a policy update constitutes acceptance of the revised terms.